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About Taskaler

Creating stand out experiences through knowledge, experience, and commitment.

Our Story

Not content with traditional outsourcers, Taskaler was founded upon deep experience gained from over twenty years within the retail industry itself.

We are a business process outsourcing (BPO) provider, that specialises in customer services and back-office support for retail and eCommerce brands. 

We understand the challenges of a rapidly changing market. We’ve worn the t-shirt. But that also means we won’t pretend to know your business better than you. We’ll work with you, to provide services that best fit your needs.

"I wanted to create the type of outsource business I felt didn’t exist when I was in retail. One who truly listened and understood the nuances of our challenges”.

– Jawad Farooq, Taskaler Founder & MD

Our Commitment

We enable our clients to ‘Achieve More Every Day’ by helping them achieve operational excellence, and allow them to focus on strategic growth.

With offices in the UK and a service-delivery centre based in Lahore, Pakistan, we deliver cost savings of up to 50%, compared to onshore/UK.

Being owner-managed, we can provide an extremely high level of collaboration and flexibility that our clients find refreshing.  Our speed and quality of execution will enhance your marketing efforts to create stand-out digital and customer experiences.

Our Values

Every member of the Taskaler team holds themselves to these core values:


We strive to be the best in our specialist areas, and always deliver the first-class experience our clients deserve.


We’re straight-talking, transparent, and open with all those we work with, supporting everyone to be themselves.


We look at the problem from a different angle and are always looking for ways to improve on our performance.


We always do the right thing – for our clients, the end customers we serve, our people and our communities. 


We connect and contribute to each other; bringing different perspectives, backgrounds, and experiences to the table.

Our People

Our enthusiastic and skilled team are our greatest asset. We hire and train them to have a high level of expertise within their fields, and we create a culture of empowerment and collaboration.  This allows us to deliver services that exceed expectations of our clients and their customers.

Contact Us Today!

Book your free consultation today to find out the results we could drive for your business.