taskaler_exceptional_bpo_services

Get In Touch

News and Resources

Latest news, blogs, resources and case studies.

Featured Highlights

Taskaler’s Free Guide to Outsourcing

What is outsourcing? What do offshore, nearshore and onshore mean, and what are the key considerations for businesses looking to outsource?

Customer Experience (CX) Case Study

Improving our client’s CSAT by 15%, whilst also saving them £155,000 every year. 

All Insights

Edit Content

Sustainable Practices to Save Costs: Earth-Friendly Retailing

The shift towards eco-friendly retail practices is becoming increasingly pivotal for UK retailers to...

Customer Experience (CX) Case Study

Improving our client’s CSAT by 15%, whilst also saving them £155,000 every year. 

Buying Admin Case Study

Supporting a fashion client’s buying team to focus on product performance, saving over £88,000pa. 

Marketplace Case Study

Helping to increase online marketplace sales and saving our client £45,000 every year.

eCommerce Case Study

Helping a well-known retail brand get products online 75% faster.

How Can Retailers Offset Rising Costs?

With weekly news about beloved UK retailers going into administration or seeking drastic investment, it’s no secret that the sector is facing a...

Taskaler’s Free Guide to Outsourcing

What is outsourcing? What do offshore, nearshore and onshore mean, and what are the key considerations for businesses looking to outsource?

Achieving Customer Satisfaction during Supply Chain Disruption

Recent attacks in the Red Sea have sparked fears of ongoing supply chain disruptions as the crisis is predicted to last for months. Prolonged threats...

What will retail look like throughout 2024?

The year 2023 saw array of challenges in retail sector, including a surge in the cost of living, supply chain disruptions and increased energy prices.

Retailer’s Guide to Streamlining Digital Purchase Order Processes

The digital purchase order processes can be time-consuming and challenging to manage during the Golden Quarter, due to a massive increase in...

Navigating Retail Peaks with the Right BPO Model

Whether it's a special promotion or festive holiday rush like the kind experienced around New Year sales, navigating the challenges posed...

5 Order Status Challenges During Peaks

As October unfolds, the retail landscape braces for a surge in Halloween-related sales. This spooky season brings with it a host of challenges for retailers...

Inventory Management Best Practices for Retail Peaks

Efficient inventory management is essential for business success during peak retail season. However, many businesses overlook this...

How to Enhance Customer Satisfaction During Halloween Sales?

As autumn sets in and the temperature drops, businesses globally gear up for the lucrative Halloween sales season. This period presents...

To Our Phenomenal CS Heroes

As we approach Service with Respect Day during this National Customer Service Week, I want to express my heartfelt gratitude and...

The Evolving Role of AI in Customer Services

The present-day prevalence of AI in customer service is undeniable, with businesses increasingly relying on chatbots, virtual assistants...

5 Ways to Reduce Waiting Time & Optimise CSAT

During peak hours, retail brands often encounter a sharp increase in customer influx. As customers navigate online portals or browse through...

6 Effective Strategies to Improve CSAT

In retail and E-commerce, customer experience is crucial to success. It consistently impacts customer satisfaction (CSAT), which...

20 Ways Data-Driven Decision-Making Empowers CX Delivery 

Customer experience is a crucial differentiator for organisations across industries in today’s fiercely competitive business landscape. To meet...

8 Pillars to Support a Thriving Customer Service Team 

Even customer support needs support! In the world of customer service, where every interaction carries the weight of customer satisfaction...

5 Best Practices for Omnichannel CX Success 

Explore the latest retail operations management trends in omnichannel customer experience delivery and learn how to optimise your retail...

4 Proactive Customer Service Steps for Loyalty & Growth

We will explore the concept of proactive customer service and its benefits for businesses seeking to cultivate customer loyalty and achieve sustainable...

10 proven tactics to enhance E-Commerce Customer Experience

Customer experience (CX) has become an increasingly crucial factor in the success of businesses. It encompasses every interaction a customer…

Maximising Customer Loyalty: The Power of Outsourced CX

As e-commerce businesses continue to boom, sustaining excellent customer experience can be time-consuming and resource-intensive. With the...
Edit Content

Sustainable Practices to Save Costs: Earth-Friendly Retailing

The shift towards eco-friendly retail practices is becoming increasingly pivotal for UK retailers to...

How Can Retailers Offset Rising Costs?

With weekly news about beloved UK retailers going into administration or seeking drastic investment, it’s no secret that the sector is facing a...

Achieving Customer Satisfaction during Supply Chain Disruption

Recent attacks in the Red Sea have sparked fears of ongoing supply chain disruptions as the crisis is predicted to last for months. Prolonged threats...

What will retail look like throughout 2024?

The year 2023 saw array of challenges in retail sector, including a surge in the cost of living, supply chain disruptions and increased energy prices.

Retailer’s Guide to Streamlining Digital Purchase Order Processes

The digital purchase order processes can be time-consuming and challenging to manage during the Golden Quarter, due to a massive increase in...

Navigating Retail Peaks with the Right BPO Model

Whether it's a special promotion or festive holiday rush like the kind experienced around New Year sales, navigating the challenges posed...

5 Order Status Challenges During Peaks

As October unfolds, the retail landscape braces for a surge in Halloween-related sales. This spooky season brings with it a host of challenges for retailers...

Inventory Management Best Practices for Retail Peaks

Efficient inventory management is essential for business success during peak retail season. However, many businesses overlook this...

How to Enhance Customer Satisfaction During Halloween Sales?

As autumn sets in and the temperature drops, businesses globally gear up for the lucrative Halloween sales season. This period presents...

To Our Phenomenal CS Heroes

As we approach Service with Respect Day during this National Customer Service Week, I want to express my heartfelt gratitude and...

The Evolving Role of AI in Customer Services

The present-day prevalence of AI in customer service is undeniable, with businesses increasingly relying on chatbots, virtual assistants...

5 Ways to Reduce Waiting Time & Optimise CSAT

During peak hours, retail brands often encounter a sharp increase in customer influx. As customers navigate online portals or browse through...

6 Effective Strategies to Improve CSAT

In retail and E-commerce, customer experience is crucial to success. It consistently impacts customer satisfaction (CSAT), which...

20 Ways Data-Driven Decision-Making Empowers CX Delivery 

Customer experience is a crucial differentiator for organisations across industries in today’s fiercely competitive business landscape. To meet...

8 Pillars to Support a Thriving Customer Service Team 

Even customer support needs support! In the world of customer service, where every interaction carries the weight of customer satisfaction...

5 Best Practices for Omnichannel CX Success 

Explore the latest retail operations management trends in omnichannel customer experience delivery and learn how to optimise your retail...

4 Proactive Customer Service Steps for Loyalty & Growth

We will explore the concept of proactive customer service and its benefits for businesses seeking to cultivate customer loyalty and achieve sustainable...

10 proven tactics to enhance E-Commerce Customer Experience

Customer experience (CX) has become an increasingly crucial factor in the success of businesses. It encompasses every interaction a customer…

Maximising Customer Loyalty: The Power of Outsourced CX

As e-commerce businesses continue to boom, sustaining excellent customer experience can be time-consuming and resource-intensive. With the...
Edit Content

Customer Experience (CX) Case Study

Improving our client’s CSAT by 15%, whilst also saving them £155,000 every year. 

Buying Admin Case Study

Supporting a fashion client’s buying team to focus on product performance, saving over £88,000pa. 

Marketplace Case Study

Helping to increase online marketplace sales and saving our client £45,000 every year.

eCommerce Case Study

Helping a well-known retail brand get products online 75% faster.
Edit Content

Taskaler’s Free Guide to Outsourcing

What is outsourcing? What do offshore, nearshore and onshore mean, and what are the key considerations for businesses looking to outsource?

Elevate every customer's experience.

We’d be delighted to hear from you!