Get In Touch

Modern Slavery and Human Trafficking Statement

This Modern Slavery and Human Trafficking statement relates to the actions and activities during the financial year 1st February 2023 to 31st January 2024.

This statement articulates our dedication to prevent slavery and human trafficking within our business operations and our supply chain. We are committed to implementing measures designed to ensure, to the best of our ability, that our business and supply chain are free from slavery and human trafficking. We are fully committed to remaining vigilant to any risks, no matter how minor. We empower our employees to voice their concerns, and it is the responsibility of our management to address and act upon these concerns appropriately.


Organisation Structure and Supply Chain

Taskaler is a business process outsourcing (BPO) provider specialising in customer services and back-office support for retail and eCommerce businesses. Our services encompass all key aspects of managing back-office operations, enabling our clients to focus on their primary business activities.

Taskaler, is a trading name of Intelligent Outsource Ltd, registered in the UK where we operate. Our supply chain includes our subsidiary company, in Pakistan for whom our employees work for.

We engage third-party suppliers to support our daily business operations. It is mandatory for all our suppliers and partners to adhere to the Modern Slavery Act 2015 and to uphold and enforce policies against slavery and human trafficking.



We maintain a range of policies regarding Modern Slavery and Human Trafficking, accessible to all employees and shared with our clients and relevant third parties as needed. These are

  • Anti-Slavery and Human-Trafficking
  • Anti-Bribery
  • Equality and Diversity
  • Ethical Code of Practise
  • Labour Standards
  • Recruitment
  • Whistleblowing


Due Diligence and Reporting

Our commitment is unwavering in opposing any engagement with businesses that are involved in slavery or human trafficking. To ensure the integrity of our labour supply, we partner only with reputable agencies that align with our stringent modern slavery policies. Our rigorous onboarding procedure for agencies and clients encompasses several critical steps:

  • Completing our comprehensive New Agency/Client Form.
  • Verifying the company’s registration with Companies House, including the date of incorporation, director details, and the timeliness of company account filings.
  • Evaluating the authenticity of the company’s web domain.
  • Confirming the validity of the company’s VAT number(s).
  • Conducting a credit check, if applicable.

We are dedicated to upholding the UK National Minimum Wage and Pakistan Minimum Wage Notification, with our systems designed to prevent any payment below this threshold. This commitment is also reflected in our employment contracts.

To further our due diligence, we will incorporate contractual clauses that require our suppliers to affirm their compliance with our anti-slavery policies.

Our onboarding process includes a segment where employees are required to read and acknowledge their understanding of our Modern Slavery Policy. We encourage our staff to report any concerns related to our activities or our supply chains, especially if they suspect risks of slavery or human trafficking. We assure a safe and non-retaliatory environment for employees to voice these concerns through our whistleblower policy.

Our proactive measures include:

  • Mitigating the risk of slavery and human trafficking in our supply chains.
  • Monitoring potential risk areas within our supply chains.
  • Reporting any signs of modern slavery and human trafficking.
  • Safeguarding the rights and protection of whistleblowers.



To maintain a comprehensive awareness of the risks associated with modern slavery and human trafficking within our supply chains and operations, we deliver continuous training to our team, especially focusing on individuals involved in procurement and human resources. Additionally, we ensure that all new hires receive training to familiarise them with our firm stance on combatting slavery and human trafficking in our business and supply chains. This training also equips them with the knowledge to recognise signs of slavery and trafficking.


This statement has been prepared for the financial year ending 31st January 2024, approved by the board and is signed on their behalf by:

Jawad Farooq

Managing Director